Privacy Policy
Last Updated: April 15, 2025
1. Introduction
At StatMasters ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll in our statistical education courses.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in our courses
- Complete forms or surveys
- Participate in forums or discussions
- Contact our customer support
- Subscribe to our newsletters
- Make payments for our services
This personal information may include:
Contact Information
- Full name
- Email address
- Phone number
Profile Information
- Education background
- Professional experience
- Profile picture
Payment Information
- Credit card details
- Billing address
- Payment history
Course-Related Information
- Course progress
- Assessment results
- Learning preferences
2.2 Automatically Collected Information
When you visit our website or use our online learning platform, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages you visit
- Time and date of your visit
- Time spent on pages
- Referring website addresses
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. For more information about our use of cookies, please see our Cookie Policy.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
Providing and Improving Our Services
- Deliver educational content and courses
- Process payments and enrollments
- Personalize your learning experience
- Improve our website and services
- Develop new features and offerings
Communication
- Respond to your inquiries and requests
- Send administrative information
- Provide course updates and reminders
- Send marketing communications (with consent)
- Conduct surveys and research
Security and Compliance
- Protect against unauthorized access
- Prevent fraudulent activities
- Enforce our terms and conditions
- Comply with legal obligations
- Resolve disputes
Analytics and Research
- Analyze usage patterns and trends
- Track user engagement with courses
- Measure the effectiveness of our content
- Generate anonymized statistical data
- Improve educational methodologies
4. How We Share Your Information
We may share your information with third parties in the following situations:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors
- Cloud hosting providers
- Email and communication services
- Analytics providers
- Customer support services
These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of StatMasters, our users, or the public, including to protect against fraud and reduce credit risk.
With Your Consent
We may share your information with third parties when we have your consent to do so.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account Information | Duration of account plus 2 years | Account management and reactivation |
| Course Enrollment Data | 5 years after course completion | Certification verification and academic records |
| Payment Information | 7 years | Financial record keeping and legal requirements |
| Usage Data | 2 years | Service improvement and analytics |
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
Right to Access
The right to request access to your personal information and obtain a copy of the personal information we hold about you.
Right to Rectification
The right to request correction of any inaccurate or incomplete personal information we hold about you.
Right to Erasure
The right to request deletion of your personal information where there is no compelling reason for us to continue processing it.
Right to Restriction
The right to request restriction of processing of your personal information under certain circumstances.
Right to Data Portability
The right to request the transfer of your personal information to another party in a structured, commonly used, and machine-readable format.
Right to Object
The right to object to processing of your personal information for direct marketing or where we are relying on a legitimate interest.
To exercise any of these rights, please contact us using the information provided in Section 10 of this Privacy Policy. Please note that these rights may be limited in some circumstances by applicable law.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.
Our Security Measures Include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure networks and firewalls
- Regular software updates and patches
- Employee training on data protection
- Incident response procedures
8. International Data Transfers
Our services are operated and managed on servers located primarily within the European Economic Area (EEA). However, we may transfer, store, and process your information in countries other than your country of residence.
If we transfer your personal information from the EEA to countries that have not been deemed to provide an adequate level of protection, we use specific contracts approved by the European Commission that give personal information the same protection it has in Europe (Standard Contractual Clauses).
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise any of your rights, please contact us through our website or by using the contact form on our homepage.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.